Last Update: June 15, 2022

This privacy policy applies to your use of the website or its successor) and any related services, (the "services") provided by SIGMA GLOBAL SHOP SA ("we", "our" or "us"). »).

You can contact us by writing to [email protected] to:

  • direct us to any questions, concerns or complaints regarding anything described in this privacy policy,
  • our privacy practices generally,
  • exercise any of the rights related to your personal data (see “Rights related to your personal data”), or
  • make any query to our data protection officer.

The privacy of user information is very important to It is for this reason that precautions and precautions are taken to protect your information, using the most complete and effective information protection computer security mechanisms. As a normal part of our activity we collect and, in some cases, disclose information about our users and visitors to our website.

These Privacy Policies describe the information that SIGMA GLOBAL SHOP SA collects through the website about its users and visitors and what can be done with said information. From now on we will refer to the website as SIGMA GLOBAL.

Who controls my information?

Any information that you provide us through the use of the services provided to SIGMA GLOBAL will be controlled by SIGMA GLOBAL SHOP SA, a Panamanian company duly registered in the Mercantile Registry with RUC 155684752-2-2019 DV 81

This policy is very detailed because it is important that all users and visitors to our website know the practices of SIGMA GLOBAL as accurately as possible. By registering and/or browsing the SIGMA GLOBAL website, the user and/or visitor consents to the use of their personal information in accordance with the policies described below.

This document is an integral part of the General Terms and Conditions of SIGMA GLOBAL. By accepting the General Terms and Conditions at the time of account registration, the user accepts the policies contained herein.

The data we collect

We collect and store certain information as a result of your interaction with our services:

  • your name;
  • your login ID and password;
  • your email;
  • Additional information such as: company, address, city, region, main telephone number, identity card or passport number.
  • the Internet Protocol (IP) address used to connect your computer or mobile device to the Internet;
  • your computer or mobile device and connection information, such as the type and version of your browser, your operating system and platform;
  • the full stream of Uniform Resource Locators (URL) clicks to and from the applicable service (including date and time);
  • your cookie number (where available to us)
  • any offers from our partners that you have viewed or searched for;
  • your browsing history and personal preferences;
  • your registered payment method(s)
  • Purchase information with the registered payment method(s)

We may obtain your consent to collect and use certain types of personal data when required by law (for example, in connection with our direct marketing activities, cookies (where available) and tracking technologies, or when we process location data [ and confidential personal data]). If we require your consent to process your personal data, you may still withdraw your consent at any time by contacting us using the information provided at the beginning of this privacy policy.

We may combine your information with information lawfully obtained from other third party sources and use it for the purposes described above. For example, when we receive information about the products purchased in our affiliated stores in order to create joint points programs that can be redeemed in different stores.

To make such an assignment, we will use tracking tools that are necessary to achieve that purpose.

SIGMA GLOBAL may confirm the personal data provided by going to public entities, specialized companies or credit bureaus, for which you expressly authorize us. The information that SIGMA GLOBAL obtains from these entities will be treated confidentially.

Without prejudice to the changes you make, SIGMA GLOBAL will keep the previous Personal Information for security and fraud control reasons.

Please note that we may be required by law to collect certain personal data about you or may have to do so as a result of any contractual relationship we have entered into with you. The lack of communication of said information could prevent or delay the fulfillment of these obligations. We will inform you about the obligation to provide certain data at the time your information is collected, as well as about the consequences if you do not provide it.

Rights of access, cancellation and rectification of personal information

You have recognized and may exercise the rights to access, cancel and update your Personal Information, including your e-mail address, as well as to oppose its treatment and to be informed of the transfers carried out, all in accordance with the provided in the applicable regulations. Users guarantee and are responsible, in any case, for the veracity, accuracy, validity and authenticity of the Personal Information provided, and undertake to keep it duly updated. Therefore, it is your responsibility to update and maintain the correctness of the contact information of your SIGMA GLOBAL account. You can make changes by visiting your account page and making your corrections.

Once you have registered with SIGMA GLOBAL, you will be able to review and change the information you have submitted to us during the registration process, including:

  • Names and email address. Without prejudice to the changes you make, SIGMA GLOBAL will keep the previous Personal Information for security and fraud control reasons.
  • Registration information such as: company, address, city, region, postal code, main telephone number, etc.
  • Payment method
  • The password.

In certain cases, we will keep in our files Personal Information that you have asked us to remove, and this in order to resolve disputes or claims, detect problems or incidents and solve them, and comply with the provisions of the General Terms and Conditions for a period of time determined by law. In any case, the Personal Information of a user will not be immediately removed from our files for legal and technical reasons, including security support systems. Therefore, it should not be expected that all Personal Information will be permanently deleted from our databases.

SIGMA GLOBAL may at any time modify the terms and conditions of these Privacy and Confidentiality Policies and/or the practices for sending e-mails. If we decide to make any material changes to our Privacy Policies, we will notify you by posting an updated version of the Policies in this section or by sending an e-mail or notifying you on the home page or other sections of the site to keep you updated of the changes. made.

If we make material changes in the way your Personal Information is managed, we will notify you by email so that you can make an informed decision about whether or not you agree to your Personal Information being used in that way. If you do not accept these terms, in that case the contractual link will be dissolved and your Personal Information will not be used in any other way than that which was informed at the time of collection.

It is expressly agreed that at any time the registered user has the right to request access and rectification or deletion of their personal data, or to request the restriction of the processing of their data or to refuse such processing in SIGMA GLOBAL, or request the withdrawal or closure of your registration request and/or the closure of your account or removal of your account from the SIGMA GLOBAL database. You can send us your inquiry to [email protected]

If you close your account, we will retain personal data from closed accounts to comply with our obligations under applicable law, to collect any fees due, to resolve disputes, to enforce our agreements, and to assist with any investigations we may need to conduct.

Otherwise, we will retain your information for as long as your account is active, as long as it is relevant to the purposes described above.

. Use we make of the information

In order to provide an excellent service and so that users can carry out operations in an agile and secure manner, SIGMA GLOBAL requires certain personal information, including an e-mail address. The collection of information allows us to offer users security in the use of their cards. The Personal Information we collect has the following purposes:

Confidentiality of information

We may share this information with carefully selected and trusted third parties, including other SIGMA GLOBAL SHOP SA services and our technical and other service providers.

We ensure that all business/technical partners and relevant third parties are obligated to process the information we share with them in accordance with our instructions, this privacy policy and all applicable data protection laws through contractually binding promises. .

Once registered on the SIGMA GLOBAL website, we will not sell or rent to a third party without express consent. Notwithstanding the foregoing, the user expressly consents to SIGMA GLOBAL transferring all or part of the Personal Information to any of the companies controlled, controlling and/or linked to SIGMA GLOBAL SA, under any title and at the time, in the manner and under the conditions deem relevant. We will do everything in our power to protect the privacy of the information.

It may happen that, by virtue of court orders, or legal regulations, we are compelled to disclose information to the authorities or third parties under certain circumstances, or in cases where third parties may intercept or access certain information or data transmissions in in which case SIGMA GLOBAL SHOP SA will not be liable for the information that is revealed.

If you make a transaction at an affiliated store, some of your information may be shared with that store in order for them to deliver the purchased product or service to you. Please note that these services or products obtained through SIGMA GLOBAL are governed by their own privacy policies.

Your information may also be transferred to another company in the event of the sale of all or part of our business to a third party.

personal password

To access the services reserved solely for duly registered users, users will have a personal password. With it they will be able to enter SIGMA GLOBAL and buy or pay for products and services offered by our affiliates. This password must be kept absolutely confidential and, in no case, must be revealed or shared with other people.

The user will be responsible for all acts that take place through the use of his password. If for any reason a user believes that someone may know his password, he must change it by entering from the profile.

Our services are only available to those who have the legal capacity to contract. Therefore, those who do not comply with this condition must refrain from providing personal information to be included in our databases. However, they can do so through parents or guardians.


SIGMA GLOBAL does not accept conduct considered "spamming", whether in opinions, questions, answers and/or the unsolicited sending of emails. The indiscriminate sending of messages of any nature between SIGMA GLOBAL users is absolutely prohibited.

SIGMA GLOBAL may permanently suspend or disable those users who violate this policy.

Marketing Preference

We send two types of emails to members: customer service emails necessary to maintain the services and, in case you have chosen to receive promotional communications, promotional emails containing special offers, discounts and promotions offered by SIGMA GLOBAL and other companies linked to SIGMA GLOBAL SHOP SA

While customer service emails are necessary to benefit from our services, you may choose not to receive promotional emails at any time by clicking the "unsubscribe" link in any promotional email or by changing your subscription preferences. your account.

You may also receive promotional emails containing information and special offers from third parties if you have consented to receive such communications (only if we offer that possibility in the services).

Order of competent authorities - Legal Requirements

SIGMA GLOBAL cooperates with the competent authorities and with other third parties to ensure compliance with laws, for example, in terms of protection of industrial and intellectual property rights, fraud prevention and other matters.

SIGMA GLOBAL may disclose the Personal Information of its users at the request of the competent judicial or governmental authorities for the purposes of investigations conducted by them, even if there is no executive or judicial order or subpoena, or for example (and without limitation to this assumption) in the case of criminal or fraud investigations or those related to hacking or copyright infringement. In such situations, SIGMA GLOBAL will collaborate with the competent authorities in order to safeguard the integrity and security of the Community and that of its users.

In addition, SIGMA GLOBAL reserves the right (and you expressly authorize us to do so) to communicate information about its users to other users, entities or third parties when there are sufficient reasons to consider that the activity of a user is suspicious of attempting or committing a crime or attempt to harm other people. This right will be used by SIGMA GLOBAL at its sole discretion when it deems it appropriate or necessary to maintain the integrity and security of the Community and that of its users, to enforce the General Terms and Conditions and other Site Policies and for the purpose of cooperating with the execution and compliance with the law. This right will be exercised by SIGMA GLOBAL regardless of the absence of a judicial or administrative order to that effect.

Security. Information storage

SIGMA GLOBAL is obliged to comply with all applicable regulations regarding security measures applicable to Personal Information. Additionally, SIGMA GLOBAL SHOP SA uses industry standards regarding the protection of the confidentiality of your Personal Information, including, in other measures, security certificates ("SSL"). SIGMA GLOBAL SHOP SA considers the data of its users as an asset that must be protected from any loss or unauthorized access. We employ various security techniques to protect such data from unauthorized access by users inside or outside our company. SIGMA GLOBAL SHOP SA, is a company that meets security standards for handling cardholder information,

However, it is necessary to keep in mind that perfect security does not exist on the Internet. Therefore, SIGMA GLOBAL is not responsible for illegal interceptions or violation of its systems or databases by unauthorized persons. SIGMA GLOBAL SHOP SA, is not responsible for the improper use of the information obtained by these means.

Changes to our privacy policy

We may modify this privacy policy from time to time to account for changes to our services and the way we process your information. If this privacy policy changes, you will be given reasonable prior notice. The changes would be effective from the moment such notification was made.

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